Όροι παροχής υπηρεσιών

1. General Information This website, yaxeaccessories.com, is operated by FOTIADIS VASILEIOS – Yaxe Accessories. Business details: FOTIADIS VASILEIOS – Yaxe Accessories Panagia Village, Thassos 64004, Greece VAT No.: 128271986 Email: yaxeaccessories@gmail.com Tel.: +30 25930 58229 Throughout the website, the terms “we”, “us” and “our” refer to Yaxe Accessories. By visiting our website and/or purchasing products from us, you agree to these Terms of Service, together with our Privacy Policy, Return & Refund Policy and Shipping Policy. These Terms do not limit or exclude any mandatory rights granted to consumers under applicable Greek or European Union consumer protection law.

2. Online Store Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer and sell our products online. You may not use our website or products for any unlawful or unauthorised purpose or use the website in a manner that could damage, disable or interfere with its operation or security.

3. Products Yaxe Accessories offers handmade bags, jewellery, accessories and other products. We make reasonable efforts to present product descriptions, photographs, dimensions, materials and colours as accurately as possible. However, colours may appear slightly different depending on the screen or device used. In addition, because many of our products are handmade and may involve natural materials such as leather, wood or stone, minor variations in colour, texture, grain, pattern or finish may occur. Such natural or handmade variations are part of the individual character of the product and do not in themselves constitute a defect, without prejudice to the consumer's statutory rights where a product does not conform to the contract. Product availability may change and certain products may be available in limited quantities.

4. Prices and Payments Prices displayed on our online store include applicable VAT unless otherwise clearly stated. Any applicable shipping costs or other charges will be displayed before completion of the order. Available payment methods are shown during checkout. We reserve the right to change product prices for future purchases. Any price change will not affect an order that has already been accepted by us, except where required by law or where an obvious pricing error has occurred and applicable law permits correction.

5. Orders By submitting an order through our online store, you make an offer to purchase the selected products. After submitting an order, you will receive an electronic confirmation at the email address provided during checkout. We reserve the right, where permitted by applicable law, to refuse or cancel an order in cases such as product unavailability, incorrect or incomplete payment or delivery information, suspected fraud, obvious pricing or technical errors, or other legitimate reasons. If payment has already been made for an order that we cancel, the appropriate amount will be refunded. Customers are responsible for providing accurate and complete billing, delivery and contact information.

6. Shipping and Delivery Available delivery methods, shipping costs and estimated delivery information are provided during checkout and/or in our Shipping Policy. Delivery times are estimates unless a specific delivery time has expressly been agreed. If an unexpected delay or issue affects your order, we will make reasonable efforts to inform you. Further information is available in our Shipping Policy.

7. Returns and Right of Withdrawal Consumers purchasing online may have a statutory right to withdraw from the contract within 14 days, subject to the conditions and exceptions provided by applicable law. Detailed information regarding withdrawal, returns, return shipping costs and refunds is provided in our Return & Refund Policy. The statutory right of withdrawal may not apply to certain goods made to the consumer's specifications or clearly personalised, where the applicable legal conditions for this exception are met. The fact that an item is handmade does not by itself remove the statutory right of withdrawal.

8. Faulty or Non-Conforming Products Products purchased by consumers are covered by the mandatory legal rights and guarantees provided by applicable Greek and European Union consumer protection law. If a product is faulty, damaged, does not correspond to its description or otherwise does not conform to the contract, please contact us at yaxeaccessories@gmail.com. Nothing in these Terms limits the customer's mandatory statutory rights concerning faulty or non-conforming goods.

9. Intellectual Property Unless otherwise indicated, the content of yaxeaccessories.com, including the Yaxe Accessories name and branding, product designs where protected, photographs, graphics, texts, videos and other original content, is owned by or licensed to Yaxe Accessories and is protected by applicable intellectual property laws. Content may not be copied, reproduced, distributed, commercially exploited or used without prior permission where such permission is required by law.

10. Third-Party Services and Links Our website may use or contain links to services provided by third parties, including payment, delivery, social media or other service providers. Third-party websites and services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites, except to the extent that applicable law provides otherwise.

11. Personal Information The processing of personal information through our online store is described in our Privacy Policy. Please review the Privacy Policy available through our website for information about how personal data is collected, used, disclosed and protected.

12. Prohibited Uses You may not use the website: for unlawful or fraudulent purposes; to infringe intellectual property or other rights; to transmit malicious code, viruses or other harmful material; to interfere with the security or operation of the website; to collect personal information about others unlawfully; to submit false or misleading information; or to engage in conduct prohibited by applicable law. We may restrict access to the website where reasonably necessary to protect the website, our customers, our rights or third parties, subject to applicable law.

13. Accuracy of Website Information We make reasonable efforts to ensure that information on our website is accurate and current. Occasionally, information may contain typographical errors, inaccuracies or omissions concerning product descriptions, availability, pricing, promotions, shipping charges or other information. Where permitted by applicable law, we may correct such errors and update information. Nothing in this section affects orders or consumer rights where applicable law provides otherwise.

14. Limitation of Liability Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. To the extent permitted by law, Yaxe Accessories is not responsible for losses arising from events outside our reasonable control or from improper or unlawful use of the website. Nothing in these Terms limits or excludes mandatory consumer rights or liability that cannot legally be limited or excluded.

15. Changes to These Terms We may update these Terms of Service from time to time, for example to reflect changes to our services, business practices or applicable legal requirements. The current version will be published on this page. Changes will not retroactively reduce mandatory rights arising from orders already concluded, except where permitted or required by applicable law.

16. Governing Law and Consumer Rights These Terms are governed by Greek law, without depriving consumers residing in another country of any mandatory consumer protection rights that apply to them under applicable law. Any dispute will be handled in accordance with the applicable rules on jurisdiction and consumer protection. Where applicable, consumers may also have access to alternative or out-of-court dispute resolution mechanisms provided under Greek or European Union law.

17. Contact Information Questions about these Terms of Service or an order may be sent to:

FOTIADIS VASILEIOS

Yaxe Accessories Panagia Village,

Thassos 64004

Greece VAT No.: 128271986

Email: yaxeaccessories@gmail.com

Tel.: +30 25930 58229